On September 12, MACC hosted another successful edition of our valuable event series, Survive & Thrive. Not only did we have a great turnout, the stories shared by our speakers served as great takeaways for all who attended. One takeaway that I know I can speak for everyone who attended is the importance of the client-provider relationship, especially in a service industry. Taking time with customers and listening to what they have to say is essential for customer retention, no matter what your schedule looks like. I would like to extend a huge thank you to the speakers of the night, Kerry O’Brien and Joe DeMicco. We appreciate you sharing your experiences with us!
President & CEO, Barton James and his colleague, Eric Knaak, ACCA Chairman from Isaac Heating & Air Conditioning joined us as well! They were both very informative and stressed how important ACCA’s seat at the table in Washington, DC is for all air conditioning contractors and associates nationwide. Their presence at our meeting added a great value to our members who were able to mingle and pick their brain on new updates in the industry.
The HVAC industry is ever changing and being a part of an organization, like MACC, is extremely important. We work hard to ensure that our members are up to date on the latest law changes, new technology, better business practices, etc., by bringing that information directly to members at our monthly meetings. This month, we shed some light on a few issues dealing with the competition in the area and, as an association, we are working together to make sure we have a stronger voice.
Just as a reminder, we have some educational workshops coming up. The next workshop will be on Trouble Shooting Gas Heating held on October 19th. Please get registrations in as soon as possible!
Our next membership meeting will be on November 7th at the Westbury Manor. We will have our special guest, Carl Oliver, CPA, CCIFP, CFE, MBA, Partner, Construction Practice Leader, NYC Office Market Leader, from Grassi & Co. speak on Cyber Security & Revenue Recognition. Carl will touch point on consequences for not protecting your business against cyber threats and attacks and how cybersecurity continues to be a growing priority for organizations of all sizes, across all industries. Is your company prepared in the event of a breach? This meeting will help you answer that question! I look forward to seeing you all there!