New Orleans Marriott | New Orleans, LA
Office & Operations Managers Forum - November 1-2, 2021
Running a service business is tough. Finding the right employees, scheduling the right jobs, implementing the right technology, following the right laws in the right way. Dealing with customer (and employee) complaints, refereeing disputes between teams, managing inventory, and just plain getting everything done when it’s supposed to be done…whew! Don’t worry. Every other contracting office and operations manager understands that feeling!
Running a service business involves some unique business challenges, but you are not alone. Let your fellow contractors share their struggles and success with you at the Office & Operations Managers Forum.
Service Managers Forum - November 2-3, 2021
The best service managers are service leaders. They build professional teams and steer them toward common goals of customer delight and professional craftsmanship. Providing excellent service, day in and day out, to each and every customer, requires effort, planning, and leadership. As your company grows and adds employees, it becomes more complex and requires more focus. Providing excellent service doesn’t come from good intentions – it comes from internal systems, hiring practices, team coaching, implementing technology, offering the right incentives, and constant learning – for you and your employees.
The Service Managers Forum started out fourteen years ago as a small niche meeting for new Service Managers. It has grown into one of the most successful annual contractor conferences of any kind. Our presenters come from the front lines of contracting – business owners, service leaders, and other industry experts – who know how to beat competition, because they do it every day.
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