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Governor Cuomo Announces PSC Action Ordering National Grid to Immediately Connect Over 1,100 Residential & Small Business Gas Customers Previously Denied Service by Moratorium

Natural Gas Utility Faces Millions of Dollars in Potential Penalties for Failure to Connect Customers in Investigation Done by Public Service Commission

Governor Cuomo Announces Expanded Investigation to Examine Whether National Grid Properly Planned for Reliability to Meet Customer Needs This Winter
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President's Message - Fall 2019 - Volume 1

President's Message - Fall 2019 - Volume 1

On September 12, MACC hosted another successful edition of our valuable event series, Survive & Thrive. Not only did we have a great turnout, the stories shared by our speakers served as great takeaways for all who attended. One takeaway that I know I can speak for everyone who attended is the importance of the client-provider relationship, especially in a service industry. Taking time with customers and listening to what they have to say is essential for customer retention, no matter what your schedule looks like. I would like to extend a huge thank you to the speakers of the night, Kerry O’Brien and Joe DeMicco. We appreciate you sharing your experiences with us!
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PSEG & HomeServe Creating Unfair Competition and Public Deception - Petition to NYS Public Service Commission

On May 2, 2019, PSEG published a press release announcing the partnership and starting that month “residents can purchase repair and protection plans from HomeServe under the PSEG WorryFree brand”. Since this announcement, Long Island residents have been bombarded with postcards and mailings stating that PSEG WorryFree service is being executed by HomeServe. This type of promotion is deceptive to the consumer, who is led to believe that in order to work with PSEG they must purchase through HomeServe. HomeServe is an independent company that is separate from the PSEG family of companies, but a consumer looking at these promotions would never know that.
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2019 Survive & Thrive Event

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MACC News Fall 2019 Vol 1Latest Newsletter
MACC News Fall 2019 Vol 1
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